Erica is a bestselling author, workplace strategist, executive coach, and internationally recognized speaker who helps organizations create more human-centered, high-performing cultures. For more than 20 years, she has advised leading global companies on leadership, employee engagement, workplace relationships, and the future of work.
Keswin is the author of the acclaimed Human Workplace Trilogy—Bring Your Human to Work, Rituals Roadmap, and The Retention Revolution—all published by McGraw Hill and Wall Street Journal bestsellers. Her work explores how connection, purpose, and meaningful workplace rituals drive stronger performance, engagement, and retention, particularly in hybrid work environments.
In addition to delivering keynote presentations and leadership workshops, Keswin coaches executives and organizations seeking to strengthen culture and improve business outcomes through relationship-based leadership. Recognized as one of Marshall Goldsmith’s Top 100 Coaches and one of Business Insider’s most innovative coaches, she is also the founder of the Spaghetti Project, an initiative dedicated to exploring the science and stories behind meaningful workplace relationships.