Keynote Speaker - I Show Brands How AI & CX Create Unshakeable Customer Loyalty | HARO Founder |
Business
Peter is an entrepreneur, bestselling author, and marketing strategist best known as the founder of Help A Reporter Out (HARO), the groundbreaking platform that transformed how journalists connect with expert sources. He is also the founder of ShankMinds and CEO of The Geek Factory, a boutique marketing and PR consultancy. An adjunct professor at New York University, Shankman is the author of several bestselling books on customer service, marketing, and public relations. A sought-after keynote speaker and media commentator, he has appeared on CNN, Fox News, and MSNBC, and is widely recognized as a leading authority on entrepreneurship, branding, and customer experience.
