Jill Cress is a senior marketing and experience executive with over 30 years of leadership across financial services, media, and technology, currently serving as Chief Marketing and Experience Officer at H&R Block. She has held senior roles at PayPal, National Geographic, and Mastercard, leading global brand transformation, digital growth, and customer experience innovation. Widely recognized by Forbes and Adweek, she is known for building iconic brands and modern, customer-centric marketing strategies.
