Business Communication Skills: Breakthrough Techniques
In today’s business environment, communication is more than a soft skill — it is a career-defining advantage.
In this comprehensive Business Communication Skills course, Sally Susman shares practical, real-world strategies to help you communicate with clarity, confidence, and influence. Drawing from decades of executive leadership at Pfizer and global corporate affairs experience, she teaches you how to connect, persuade, and lead through communication.
Whether you are presenting to executives, navigating media interactions, leading teams, or writing high-stakes emails, this course equips you with techniques that elevate your professional impact.
What you'll learn
Communicate With Confidence
Develop the clarity and presence needed to speak with authority in meetings, presentations, and high-stakes conversations. Learn how to project confidence through voice, body language, and message structure.
Influence Through Strategic Messaging
Craft persuasive messages that resonate with different audiences and drive meaningful action. Master storytelling, argument structure, and audience analysis to strengthen your impact.
Build Trust and Professional Credibility
Use candor, empathy, and effective feedback techniques to foster trust within teams and organizations. Communicate with authenticity while navigating conflict, media interactions, and executive settings with professionalism.
Communicate With Confidence
Develop the clarity and presence needed to speak with authority in meetings, presentations, and high-stakes conversations. Learn how to project confidence through voice, body language, and message structure.
Influence Through Strategic Messaging
Craft persuasive messages that resonate with different audiences and drive meaningful action. Master storytelling, argument structure, and audience analysis to strengthen your impact.
Build Trust and Professional Credibility
Use candor, empathy, and effective feedback techniques to foster trust within teams and organizations. Communicate with authenticity while navigating conflict, media interactions, and executive settings with professionalism.