The Heart and Science of Leadership

Great leadership isn't a formula or a personality type — it's a balance of heart and science. In this practical leadership course, Carla Hassan, Chief Marketing Officer of JPMorganChase and one of Forbes' World's Most Influential CMOs, shows you how to lead with empathy without sacrificing results. You'll learn how active listening builds trust, why authenticity is a strength rather than a risk, and how curiosity and calculated risk fuel growth. Leadership isn't linear — you won't always get it right, and the leaders who last are the ones who stay open, recover well, and keep people with them. By the end, you'll know how to turn a leadership vision into action your team rallies behind, and what kind of leader you want to be.